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Purchasing & Refunds

Free trial version

We offer a trial version of our software. It runs exactly like the full version but is limited to processing 15 videos. Try it before you buy!

 

Purchasing full version

You can purchase VideoDrive from our website using a Paypal account or credit cards. We accept credit cards including Visa, MasterCard and American Express. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, we won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about your data and privacy.

 

Delivery method

Immediately after your payment, a personal key corresponding to the license type you purchased will be generated and mailed to you. The mail address is the address linked to your Paypal account so make sure you have access to that account. If you don't have a Paypal account, the key will be sent to the email address you provide during checkout. If you can't locate the mail in your inbox, check you SPAM folder as it might end up in there. If there's still no mail to be found 15 min. after your purchase, please contact support.

 

Refunds

As we are a small company, we don't offer refunds unless there's a technical issue we can't address in a timely manner. To report an issue, please open a support ticket. To avoid unhappy customers, we do offer a free trial version. It runs exactly like the full version but is limited to processing 15 videos. Please do try our software before you buy so you're sure it runs on your machine(s) and you're happy with it. In case you have pre-sales questions or you want to test VideoDrive some more after the trial version expires, please contact us and we'll happily help you.

 

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